Security Camera System Installer
Verkada Platinum Plus Partner
VPSN Certified
Licensed & Insured
Verkada Security Cameras
Connect Services delivers enterprise-grade cloud-based video security built on Verkada's hybrid cloud platform. Unlike traditional CCTV systems that rely on NVRs, servers, and complex on-premise infrastructure, cloud-managed cameras combine on-device processing with secure cloud management to provide centralised visibility, advanced analytics, and simpler administration across one site or many.
The result is a camera system that does more than record footage. Teams can retrieve relevant video in seconds, receive intelligent alerts as events occur, and gain clearer operational insight across sites without the maintenance burden of disconnected legacy infrastructure.
Key Benefits
Connect Services holds Platinum Plus partner status with Verkada — the first company in Australia to achieve this designation. We're also one of only four VPSN-certified partners nationally, a credential requiring demonstrated installation excellence and client satisfaction verified directly by Verkada.
Out of 309 Verkada partners in Australia, only 26 hold Gold, Platinum, or Diamond status. Our position within this group reflects both the scale of our Verkada deployments and the technical quality of our installations.
For clients evaluating Verkada systems, our partnership tier provides assurance that we're recognised by Verkada as a trusted delivery partner with proven capability at enterprise scale.
Eliminate NVRs and servers – all processing and storage happens on-device and in the cloud
AI-powered search finds relevant footage in seconds using people and vehicle attributes
Guaranteed on-device storage from 30 to 365 days ensures regulatory compliance
Automatic firmware and software updates delivered over-the-air
Enterprise-grade encryption protects video data at rest and in transit
Key Features
AI-Powered Search
Find footage instantly using attributes like clothing colour, vehicle type, or time of day. Face search and reverse image search locate specific individuals across your entire camera network in seconds.
Intelligent Alerts
Create alerts based on AI-powered queries, line crossing, motion detection, persons of interest, or camera tampering. Route notifications to security teams, specific individuals, or third-party systems in real time.
Unified Timeline
Reconstruct the complete journey of people and vehicles across your property. AI unifies video events from all cameras onto a single, map-based timeline for rapid incident investigation.
Operational Analytics
Leverage computer vision to understand movement patterns, occupancy trends, queue times, and conversion rates. Data-driven insights reduce operating costs and improve efficiency.
Hybrid Cloud Architecture
Video is processed at the edge for real-time analytics, then securely stored both on-device and in the cloud. Access footage from anywhere without the latency or infrastructure costs of traditional systems.
Enterprise Security & Privacy
All video is encrypted at rest and in transit by default. Granular privacy controls including selective face blurring and feature management ensure compliance with organisational policies and regulations.
Camera Range
Dome
Mini
Bullet
Fisheye
Multisensor
PTZ
Our Process
Step 1 – Site Assessment
We evaluate your facility, identify coverage requirements, and assess network infrastructure to design an optimal camera placement plan.
Step 2 – Solution Design
A detailed proposal outlining camera types, mounting locations, retention periods, and analytics requirements is developed for your approval.
Step 3 – Professional Installation
Our VPSN-certified technicians install and commission all cameras, ensuring optimal positioning and image quality.
Step 4 – Platform Configuration
User permissions, alert rules, analytics features, and integrations with access control or alarms are configured and tested.
Step 5 – Training & Handover
Your team receives comprehensive training on the Command platform, including live viewing, search, alerts, and reporting.
Security Camera Technology Partners
Common Applications
Retail & Shopping Centres
Retail environments face a combination of external theft, organised retail crime, staff safety concerns, and the operational complexity of managing security across multiple locations. Connect Services delivers Verkada AI-powered cloud security solutions that give retail operators centralised visibility, proactive loss prevention, and data-driven operational insights from a single platform — without the infrastructure overhead of traditional systems.
Hospitality
Hospitality environments demand security that is effective without being intrusive — protecting guests, staff, and assets whilst preserving the experience that guests expect. Connect Services delivers Verkada intelligent cloud security solutions tailored to hotels, resorts, and venues, providing the visibility and response capability operators need without compromising ambience or operational flow.
Healthcare
Healthcare facilities operate continuously, carry strict regulatory obligations, and must balance the safety of patients, staff, and visitors with the operational demands of a complex clinical environment. Connect Services delivers Verkada cloud-managed security solutions for hospitals, medical centres, and aged care facilities, providing the integrated visibility and compliance documentation that healthcare operators require.
Education
Educational institutions carry a significant duty of care to students, staff, and visitors, whilst managing the operational complexity of open campus environments, after-hours community use, and evolving behavioural challenges. Connect Services delivers Verkada integrated cloud security solutions for schools, TAFEs, and universities, providing the visibility and response capability needed to keep campuses safe without creating environments that feel restrictive or unwelcoming.
Industrial & Manufacturing
Industrial and manufacturing environments present a combination of large-scale perimeter security challenges, strict WHS compliance obligations, and the need for real-time visibility over high-value assets and safety-critical processes. Connect Services deploys Verkada’s unified cloud-managed platform across industrial facilities of all scales, delivering integrated video surveillance, access control, and environmental monitoring from a single system.
Government & Infrastructure
Government and infrastructure operators manage large, geographically dispersed facility networks with significant compliance obligations, public accountability, and the need for centralised oversight across diverse asset types. Connect Services delivers Verkada cloud-managed security solutions for local councils, utilities, and public agencies, providing the standardised platform and audit capability that government clients require.
Industries We Serve
Mining & Resources
Commercial Construction
Retail & Shopping Centres
Hospitality
Industrial & Manufacturing
Education
Healthcare
Government & Infrastructure
Frequently Asked Questions
Verkada's hybrid cloud architecture eliminates the need for NVRs, servers, and on-premise infrastructure. Video is processed on-device for real-time analytics and stored both locally and in the cloud, enabling access from anywhere without complex VPN setups or ongoing server maintenance.
You can search footage using attributes like clothing colour, gender, vehicle type, or time of day. The system analyses video at the edge and indexes events, allowing you to retrieve relevant footage across your entire camera network in seconds rather than hours.
Cameras continue recording locally during connectivity loss. All footage is stored on-device with guaranteed retention periods from 30 to 365 days. When connectivity resumes, cloud synchronisation continues automatically.
Verkada cameras are designed to minimise bandwidth consumption. Video is processed and stored on-device, with only thumbnails and metadata sent to the cloud during normal operation. Full-resolution streaming occurs only when actively viewing footage.
Yes. Verkada integrates natively with their access control and alarm products, and offers APIs and out-of-the-box integrations with third-party systems including POS, mass notification, and security operations platforms.
All video is encrypted at rest and in transit by default. Enterprise-controlled encryption options provide additional security. Data is stored in globally-distributed, government-grade data centres with configurable data residency.
Use Cases
Loss Prevention & Shrinkage Reduction
Retailers under margin pressure need faster visibility into theft, repeat behaviour and unsafe incidents. Connect Services would use cloud-managed surveillance to improve how shrinkage events are identified, investigated and shared across store teams, while keeping the platform useful for day-to-day retail operations rather than security alone.
Hospital Security & Staff Safety
Hospitals need stronger visibility across public-facing and restricted areas without disrupting care. Connect Services would combine cloud-managed cameras, access control and entry management to help healthcare teams review incidents faster, support staff safety and keep security oversight clearer across complex hospital environments.
Hotel Guest Safety & Dispute Resolution
Hospitality operators need quicker answers when guest complaints, after-hours incidents or liability disputes arise. Connect Services would use cloud-managed surveillance to improve evidentiary quality across guest-facing and back-of-house areas, helping venues investigate faster and respond with more confidence.
Warehouse Perimeter & Access Control
Warehouses and industrial sites need tighter control of yards, gates and restricted areas without slowing operations. Connect Services would combine cloud-managed access control and surveillance to improve perimeter visibility, contractor accountability and after-hours oversight across warehouses, plants and distribution environments.
Critical Infrastructure Protection
Operators protecting utilities and other critical assets need more than isolated site security. Connect Services would use cloud-managed surveillance, alarms and remote visibility to support faster response, clearer records and more scalable oversight across major facilities and dispersed infrastructure assets.
Elite Partner Status. Competitive Pricing.
As a Verkada Platinum Plus Partner with VPSN certification, we receive preferred partner pricing – savings we pass directly to our clients. You get top-tier technical delivery and the best possible pricing, without having to choose between the two.
Deep technical expertise
Hands-on delivery
Preferential pricing
